Effective Date: June 28, 2025

Welcome to My Aspen Trainer ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website [www.myaspentrainer.com] (the "Site"), our online appointment booking system, and our personalized on-location personal training services in Aspen, Colorado.

By accessing or using our Site, booking an appointment, or participating in our training services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you may not use our Site or book our services.

1. Acceptance of Terms & Nature of Agreement

These Terms constitute a legally binding agreement between you, the client, and My Aspen Trainer, a personal training service located and operating in Aspen, Colorado. You expressly agree to these Terms by clicking "Book Now" or similar buttons, by submitting any payment, or by participating in any training session.

2. Description of Services

My Aspen Trainer provides personalized, on-location personal training services in Aspen, Colorado. Our focus is on designing customized fitness programs that enhance core stability, improve movement mechanics, build overall strength, and proactively help clients prevent injuries. We aim to elevate your physical activity performance and support your active Aspen lifestyle. Sessions are conducted at your preferred location within Aspen (e.g., your home, a scenic park, or a private facility).

3. Online Appointment Booking and Payment

 * Booking Platform: All personal training appointments are exclusively booked through our dedicated Google Calendar Appointment Schedule page, accessible via links on our Site (designed using Framer).

 * Location Detail: During the booking process, you will be required to provide the specific, full address or precise outdoor location within Aspen where you wish your training session to take place. This information is crucial for us to deliver the service.

 * Payment Processing: Payments for all appointments are processed securely through Stripe. We do not collect, store, or have direct access to your payment card details on our Site. Your payment information is subject to Stripe's Privacy Policy and Terms of Service.

 * Payment Required: Full payment for the scheduled personal training session is required at the time of booking to confirm your appointment.

 * Accepted Payment Methods: Stripe's platform supports various payment methods, including major credit/debit cards, Apple Pay, and Google Pay (subject to device and browser compatibility).

 * Pricing: All prices for our services are listed on our Site and on the Google Calendar booking page in USD. Prices are subject to change without prior notice, but changes will not affect appointments already paid for.

4. Cancellation, Rescheduling, and Refund Policy

Your commitment and our time are both valuable. Please adhere to the following policies:

 * Cancellation by Client:

   * To cancel an appointment, you must use the "Cancel appointment" link found in your original Google Calendar confirmation email.

   * Refunds:

     * A full refund will be issued for cancellations made at least 24 hours prior to the scheduled appointment time.

     * Cancellations made less than 24 hours before the scheduled appointment time are non-refundable and will result in a full charge for the session.

     * No-shows (failure to attend a scheduled appointment at the agreed-upon location without prior cancellation) are non-refundable and will result in a full charge for the session.

   * Refund Request: If you are eligible for a refund according to this policy, you must contact us directly at [Your Business Email Address] to request the refund after canceling your appointment via Google Calendar. Refunds will be processed through Stripe and may take 5-10 business days to appear on your bank statement.

 * Rescheduling by Client:

   * You may reschedule an appointment without penalty if the request is made at least 24 hours prior to the scheduled appointment time.

   * To reschedule, please contact us at office@myaspentrainer.com to discuss options. Rescheduling requests made after this window may be treated as a cancellation, subject to the refund policy above.

 * Trainer Lateness: If the trainer is late, additional time will be added to the session or to subsequent sessions, or a partial refund may be offered at our discretion.

 * Client Lateness: If the client is late for a session, the session will not be extended beyond the originally scheduled end time and will be charged for the full duration.

 * Cancellation by My Aspen Trainer: In the rare event that we need to cancel an appointment due to unforeseen circumstances (e.g., trainer illness, severe weather, travel issues), we will provide you with as much notice as possible and offer a full refund or the option to reschedule at your convenience.

5. Health & Safety Acknowledgement, Waiver of Liability, and Client Responsibilities

Your participation in our personal training services involves inherent risks, including but not limited to, muscle soreness, strains, sprains, falls, and in rare cases, more serious injuries, medical events, or even death. By booking and participating, you acknowledge and voluntarily assume all such risks.

 * Medical Clearance: You affirm that you are in good physical condition and do not suffer from any known disability or condition that would prevent or limit your participation in an exercise program. It is your sole responsibility to consult with a physician or other qualified healthcare professional before commencing any personal training program or making any changes to your diet or exercise routine.

 * Accurate Information: You agree to provide us with accurate, complete, and updated information regarding your health, medical history, physical condition, and any injuries or conditions (past or present) that may affect your ability to participate safely in our training programs. You agree to promptly inform us of any changes to your health status.

 * Follow Instructions: You agree to follow all instructions provided by your trainer regarding safety, exercise technique, equipment usage, and program guidelines. Failure to do so may increase your risk of injury.

 * Appropriate Attire: You are required to wear appropriate athletic clothing and footwear suitable for exercise sessions.

 * Safe Environment: You are responsible for ensuring the safety and suitability of the chosen training location. This includes ensuring adequate space, clear pathways, and freedom from hazards.

 * No Medical Advice: We are certified personal trainers, not medical doctors, dietitians, physical therapists, or mental health professionals. Any information provided by us regarding exercise or nutrition is for general educational purposes only and is not intended as, nor should it be considered, medical advice, diagnosis, treatment, or a substitute for professional medical care. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Waiver and Release of Liability: By engaging in our services, you hereby release, waive, discharge, and covenant not to sue My Aspen Trainer, its trainers, employees, agents, and representatives from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, or injury, including death, that may be sustained by you, or any of your property, while participating in any of our personal training services, regardless of whether such loss, damage, or injury is caused by the negligence of My Aspen Trainer or otherwise.

6. Limitation of Liability

To the fullest extent permitted by applicable Colorado law, My Aspen Trainer and its trainers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site or our services; (ii) any conduct or content of any third party on the Site (including Google Calendar or Stripe); (iii) any content obtained from the Site; (iv) unauthorized access, use or alteration of your transmissions or content; or (v) any injury sustained during training, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Our total liability to you for any damages arising out of or related to these Terms or our services, whether in contract or tort, shall not exceed the amount you paid for the specific service giving rise to the claim.

7. Indemnification

You agree to defend, indemnify, and hold harmless My Aspen Trainer, its affiliates, and their respective officers, trainers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees and costs, arising out of or in any way connected with: (i) your access to or use of the Site or our services; (ii) your provision of an unsafe training environment; (iii) your failure to provide accurate health information; (iv) your violation of these Terms; or (v) your violation of any rights of another, including intellectual property rights.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of My Aspen Trainer or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, U.S.A., without regard to its conflict of law principles.

Any legal suit, action, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the federal or state courts located in Pitkin County, Colorado, U.S.A., and you irrevocably consent to the jurisdiction of such courts.

10. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

11. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and My Aspen Trainer regarding your use of the Site and our services.

12. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site or services after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

My Aspen Trainer

office@myaspentrainer.com

+17866060216